You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure server. BirdHC’s secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorised use or access. Credit card information is not stored by us on our servers.
COLLECTION OF PERSONAL INFORMATION
STORAGE AND SECURITY OF YOUR INFORMATION
We receive and store the information you enter on our website or give us in any other way from time to time. You may provide basic contact information such as your name, phone number, address, and email address to enable us to send information or process your product order and we may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with our customer support.
Personal information and the information BirdHC gathers are used solely by BirdHC for the express purpose for which it was collected eg to respond to an enquiry, register a product warranty, entry into a promotion etc. It may also be used by BirdHC to improve BirdHC’s products and websites as well as means of contacting an individual regarding other products and services which may be of interest to the individual. BirdHC may also share it with, or pass it to other brands within the BirdHC Group. At any time, however, an individual may opt-out of such future contact. (See "Who to Contact" below). At times BirdHC may retain third parties to process and analyse data collected eg information collected on the BirdHC websites, including personal information, solely to help improve BirdHC’s products and websites. In addition, if a product or service is ordered from BirdHC then personal information may be shared with BirdHC’s suppliers and other third parties to allow delivery of such product or service. These suppliers and other third parties are not authorised by BirdHC to use personal information in any other way. This will only apply if you have registered or subscribed to such publications by registering your details with us. However, if you wish to cease receiving any such information you may let us know either by email or unsubscribing at any time and your request will be actioned immediately.
Individual profile and company details are not used for any other purpose. Details are only supplied to a third party supplier when it is required by law, for goods or services which you have purchased or to protect our copyright, trademarks and other legal rights.
We respect the privacy of our online visitors. We may collect information on or through this website that can personally identify you. For example, we collect personally identifiable information which you volunteer to us to respond to visitor questions and comments about us and our products and services, and to mail e-newsletters (“Personal Data”).
Any non-personal information, communications and material you send to this website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products.
DISCLOSURE OF YOUR INFORMATION
We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property, or safety of BirdHC, our customers or third parties.
If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be disclosed to a potential purchaser under a confidentiality agreement. We would only disclose your information in good faith and where required by any of the above circumstances.
We do not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased or to protect the rights, property, or safety of BirdHC, our customers or third parties, or if required by law.
We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.
We strive to ensure the security, integrity and privacy of personal information submitted to BirdHC, and we periodically update our security measures in light of current technologies.
18 Corporate Blvd
Bayswater VIC 3153
1300 365 561 by phone.